What Boards Aren't Told
- CEO Carol Tomé admits boards often lack critical intel
- Strategy shifts from growth at all costs to 'Better, not Bigger'
- Veteran executive exposes the disconnect between suites and streets
- Retirement lasted a heartbeat before the logistics giant came calling
Brief Summary
UPS CEO Carol Tomé is pulling back the curtain on the corporate echo chamber, admitting that even the most prestigious boards of directors are often kept in the dark regarding the realities of their own companies. Having transitioned from a long tenure as Home Depot's CFO to the helm of a massive logistics empire, Tomé advocates for a radical shift in philosophy, ditching the obsession with mindless expansion in favor of a 'Better, not Bigger' operational mantra.
Why This Matters
You are seeing the fallout of boardroom ignorance every time a supply chain snags or a corporate giant loses its way. When the people at the top are insulated from the truth, your deliveries get delayed, prices inflate, and service quality craters. Understanding that even the biggest players are essentially winging it behind closed doors changes how you view the stability of the brands you rely on daily.