Man arrested after 23,000 bogus customer service scam calls in over a week

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Brief Summary

A 24-year-old man was busted in a Tseung Kwan O residential flat after allegedly running a high-volume scam operation. Using a modem-pool device and a stockpile of business-registered SIM cards, the suspect automated thousands of fraudulent calls impersonating e-commerce customer service staff. The syndicate preyed on victims by inventing fake issues with purchases, demanding 'handling fees' or 'deposits' to prevent nonexistent annual charges.

Why This Matters

This is a stark reminder that your phone is a weapon used against you. Whether you are in Hong Kong or the U.S., these automated 'phishing' operations are becoming increasingly sophisticated and harder to detect. When you receive an unsolicited call claiming there is an issue with your order or an impending fee, treat it as a hostile act. Never transfer money to an unverified source, and remember that real companies don't demand payments via random bank transfers to resolve 'refund' errors. Your financial security depends on your ability to hang up immediately.

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